We understand that maintaining an ongoing reliable performance of your business information systems is a fundamental requirement of our relationship. As such we are committed to providing prompt and effective service.

Consulting Services refer to any type of service provided on a time and materials basis. We also provide fixed price contract services under our development service plan.

Accounting & Business Software Consulting

Accounting & Business Software Consulting Services refer to the installation, configuration and support of our Espresso Financials product or other business software systems. We place a high emphasis on the proper setting up of our accounting and business systems. Our motto is to get it right the first time.

Programming & Customisation

Our software engineers are all highly experienced programmers with in-depth knowledge of the internal workings of Espresso Financials. Apart from constantly updating and improving the program as a result of customer wish lists and industry technology advances our software engineers are also able to develop customer specific functions and add-ons using our DLL and COM technology.

Examples of customisations include:

•   Event Driven Pop-up screens and dialogues
•   Special processing functions
•   Import and export processes
•   Fully Customised Data Entry Screens
•   SQL Queries and Reports
•   Hardware Interfaces for Point Of Sale
•   Website and email Interfaces

Computer Hardware Services

Our technicians have had many years of experience with computer hardware, operating systems, email and Internet services. We know what works with our software and what configurations offer the best performance return on investment.
With dealership accounts at all the major hardware manufacturer wholesalers we offer competitive pricing with local support and service. So why pay more for computer equipment and services from a foreign owned company with an overseas support office?

Service Consulting Rates

Enigma Solution's standard consulting rates (subject to terms of agreement) are as follows: